Reviews

from our CUSTOMERS near North Hills!

• I have been going to this dealership since 2014 for my Evo MR when it was Glendale Mitsubishi. The service department at Universal Mitsubishi is by far the best in the business thanks to Paul. When I drop off my car for service, he is always friendly, professional, timely and extremely knowledgeable about what needs to be done for my car.

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  Had a wonderful experience at Universal Mitsubishi! The staff was super nice and helpful. My lancer is over 100k in miles, and I wanted to have her looked over to make sure she'll keep going strong. No other mechanic has mentioned replacing my transmission filter!

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  I am always nervous and skeptical with dealerships. I brought my new Used Mitsubishi for a full inspection and a second opinion to make sure everything was good to go with my purchase. Paul in the service department was excellent and explained everything in detail, answered all my questions and helped me understand how the car functions as well as what I needed to do as per my inspection.

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  I highly recommend that you buy a vehicle at Universal Mitsubishi in Duarte, CA. The whole team worked together to get me into a new 2020 Mitsubishi Eclipse Cross. It was the fastest I’ve ever been in and out of a dealership when purchasing a new car.

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  These guys are amazing! They work with you, don't rush you & are open and honest up front - which is rare for car salesmen! The facilities are small, but clean & they have Starbucks coffee on fresh brew in the waiting area!

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  Paul was amazing beginning to end. Communicated well and often always considerate of my time and budget. I had called several other Mitsubishi dealers before this one and no one took the time or acted as quickly as Paul did. I will always come back to this dealership for service from now on -

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  I love Universal Mitsubishi! I went to another Mitsubishi dealership when I was getting weird warning lights in my car and the guy there told me it was a $600 fix because it was connected to my radio which was installed post manufacture. But I knew that wasn't right because the warning lights would have popped up long before. I went to Universal and was helped by Armen and he found out what the problem really was and it was a quick and easy fix! He was incredible. Then I went back when my battery was acting up and I was helped by Paul. Paul gave me a total diagnostic and gave me an awesome deal! He had great conversation while we waited for my car too. They are so friendly and EXTREMELY helpful! I can't recommend them enough!!!! They're the best

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  My car was taken cared of really well. I'm glad they opened up/moved a location from Glendale to serve other Mitsubishi car owners. They really know what's up. Paul was a great service representative. I'll come back soon for more service and that rain check lol

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  Tiki is definitely the sales person you want to help you she's great she's wonderful she knew everything about the car she explained everything so well the exterior the interior the engine and anything else that he had questions for wonderful person I would also like to give a shout out to her sales manager and the finance manager who stayed with her they worked very hard as well John & Daniel all three of them worked together to make sure we had a wonderful car buying experience......RJ is very happy with the outlander he bought that night.....call Tiki @ 1 818 550 1500 you will experience the same good luck shopping

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  I've been coming to these folks for almost 20 years, from when they were in Glendale. Paul is by far the best, most conscientious, service manager I've ever seen. Their new facility is really nice, a big step up from the little place they had in Glendale.

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  Got a nice outlander for the price that i wanted and they gave me a great value for my trade in.Nice car shopping experience with no pressure... thanks Chris and John!

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  Thank you Arman you're my favorite mechanic you really take good care of my car make sure it is safe to drive godbless you and more power.